Just make a call.
We know that due to the hustle and bustle of daily life, it is sometimes easier to run errands through the phone.
With our TeleCaribe Voice System you can:
- Check the balance of your accounts and loans
- Make transfers between accounts
- Make transfers to joint accounts
- Make payments to loans and MasterCard
- Make withdrawals through checks
How to use the system? Here we take you step by step.
1. Dial the corresponding phone number:
- Puerto Rico Metropolitan Area – Call (787) 759-8383
- Puerto Rico outside of the Metropolitan Area – Call 1-800-981-5288
- United States – Call 1-877-982-3288
2. When prompted, enter your member number and press the pound (#) symbol key. Then enter your PIN.
3. When prompted, enter any of the options on the Main Member Menu:
- Press ‘1’ for account information
- Press ‘2’ for transfers and payments
- Press ‘3’ for all balances and tax information
- Press ‘4’ for any other information
TeleCaribe will take you through the available transaction options. If you need to listen to the options again press the *.