Join our team at Caribe Federal!

At Caribe Federal we enjoy offering a high quality and personalized service to our members. We invite you to join us.

Below you will see the vacancies available at this time. You can send your resume by email to recursos.humanos@caribefederal.com, indicating which vacancy you are applying for. Caribe Federal is an equal opportunity employer.

CFCU is looking for a:

 

Administrative Assistant (Part Time/Temporary)

With the following qualifications:

Preferred Education & Experience

  • It is preferred, though not mandatory, to have an Bachelor’s degree or Associate’s degree (A.A.) or equivalent from two-year College or Technical School and one year experience; or two years of related experience; or equivalent combination of education and experience. It also preferred any knowledge in banking matters.

Basic Requirements

  • Knowledge of Banking and/or Cooperative Industry
  • Knowledge of Audit, Legal and Financial principles
  • Bilingual (Spanish/English)
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Responsible and Organized
  • Computer Skills
  • Highly Motivated

With the following summary of responsibilities:

  • Draft, type and send letters, emails and/or other communications, as assigned
  • Coordinating meetings per Supervisory Committee’s request and keep minutes.
  • Responsible for distributing correspondence, emails and/or inter-office communications among applicable personnel.
  • Maintain adequate administrative files in order and under proper control.
  • Maintain confidential information and records.
  • Responsible to keep track of the claims log and follow up.
  • Provide support and assistance to the Supervisory Committee and/or applicable contractors, under the Supervisory Committee’s authority.
  • Maintain written records of related audits and/or other documents associated for the Supervisory Committee’s responsibilities and duties.
  • Follow applicable procedures for all job duties assigned by supervisor.
  • Employee shall also perform such other related secretarial, administrative and/or clerical duties and/or services, as required by Supervisor.
  • Participates in education, coaching and/or training activities as needed.
  • Flexibility to travel throughout the different Branches.

 

CFCU is an EQUAL OPPORTUNITY EMPLOYER

 

 Part Time Tellers

In the: Metro area

With the following summary of responsibilities:

  • Greet and assist members in a professional and accurate manner.
  • Perform account services or special requests to members, such as providing account balances, receiving deposits and/or loan payments; processing transfers; exchanging checks; savings withdrawals; money orders, among other transactions.
  • Verify amounts and/or available balances; confirm proper check endorsement and signature, before processing the transaction.
  • Promote and cross-sell other bank products by answering inquiries or informing partners of new services and products ascertaining customer needs, and/or by guiding partners to branch adequate representatives.
  • Reconciles cash drawer at the end of the shift and compare totaled amounts with proper proof sheet; report any discrepancies to supervisor, as needed.
  • Responsible for counting and packing currency and coins; reconciling loan coupons and other transactions; verify excess cash and mutilated currency; maintain an adequate cash and currency supply.
  • Ensure a clean, organized and properly supplied area.
  • Properly respond members’ requests, problems, and/or complaints, and/or direct them to the proper personnel for specific information and assistance. 
  • Provide routine information on credit union services and/or policies, including eligibility for membership, types of credit union accounts, interest rates, and dividend rates, among others.
  • Complies with bank operations and security procedures by participating in all dual-control functions.
  • Stay informed on all company policies and procedures affecting job duties and responsibilities; complies with by-laws, regulations and procedures affecting the organization.
  • Participates in education, coaching and/or training activities, as needed.
  • Perform such other related duties and services assigned, as negotiated with supervisor. 

With the following qualifications:

Education

  • A minimum of an Associate Degree, or two years of related education; or equivalent combination of education and experience.

Experience

  • A minimum of one year of banking and/or Credit Union transactions.

Preferred Education & Experience

  • Bachelor’s degree
  • Two or more years of Banking, Financial Institution and/or Cooperative transactions.

Basic Requirements

  • Knowledge of Banking and/or Credit Union Transactions
  • Bilingual (Spanish/English) – required
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Responsible and Organized
  • Computer Skills
  • Highly Motivated

CFCU is an EQUAL OPPORTUNITY EMPLOYER

 

TEMPORARY Call Center Representative

With the following summary of responsibilities:

  • Responsible for providing basic information to members on accounts, payments, interest rates, loan options and/or savings programs.
  • Resolves basic member questions and/or problems regarding account statements, loans, payments, automatic transfers, interest rates, investment certificates and any additional related information.
  • Actively, consistently and professionally cross sells CFCU’s products and services and meets the cross-selling goals as assigned.
  • Provide basic assistance with Internet use and bill payment systems.
  • Assists members with the loan application process to ensure completeness of information.
  • Operates with basic credit authority; refers more complex situations to supervisor.
  • Keeps informed on company policies and procedures affecting job duties and responsibilities and complies with by-laws and regulations affecting the organization.
  • Completes and maintains all related reports and records as required by the organization, and attends meetings as required.
  • Follow applicable procedures for all job duties assigned by supervisor.
  • Participates in education, coaching and/or training activities as needed.

With the following qualifications:

  • Bachelor’s degree in Business Administration, major in Finance, Accounting or related fields; or equivalent education and experience.

Additionally, this position requires the following:

  • Call center & customer service experience
  • Overall knowledge of financial institutions department operations, products and services
  • Consumer credit administration and/or banking knowledge experience
  • Working knowledge of member life cycle needs
  • Knowledge of product features, benefits, and related pricing policies and procedures for retail banking products
  • Thorough knowledge of interviewing, solicitation and telemarketing skills
  • Must be fluent in Spanish and proficient in English
  • Possess knowledge of database software, Internet software and Word Processing software

CFCU is an EQUAL OPPORTUNITY EMPLOYER.

 

Mortgage Processing Specialist (Mortgage Loan Processor)

In the:

Metro Area

Responsible for:

The Mortgage Loan Processor is the person responsible for processing all applications for mortgage loans originated by the mortgage loan originator. Its primary responsibility is to verify and validate all the information on the loan application that meets all the requirements of type of mortgage loan selected and is in compliance with the mortgage secondary market, as well as federal and state laws that apply.

Reviews and process all residential loan applications file to verify that application data is complete, accurate and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.

Act as the sole point of contact with the member after the loan application has been accepted and completed by the mortgage loan originator.

Send all mortgage loan application that does not meet the qualification requirements to the underwriter for final evaluation and proper decisions.

Dispatches and requests the necessary third-party services such as, but not limited to:

  • Employment Verifications
  • Plot Plan
  • Flood certification to determine if property is or is not in a flood zone. In those cases that are in a flood zone, it is necessary to request an elevation certificate.
  • Title Search
  • Insurances: hazard, flood and mortgage insurance.

Send request for property appraisal to the person designated by CFCU with all required documentation in accordance of the Appraisal Policy.

Complete all required loan application information fields in the computer system.

Calls and/or writes credit bureau and employer to verify accuracy of information.

Informs supervisor immediately of any discrepancies in the loan application process and/or any indication of a suspected fraud.

Refer the borrower whose requests changes to loan original terms to the mortgage loan originator who initiated the loan, who is the authorized person to negotiate new terms and conditions.

Submits mortgage loan application file for underwriting for final approval. Prepare and complete the loan package and pass to the Underwriter to approve or deny loan applications.

Write and mail approval and/or denial letters to applicants.

Submits approved mortgage loan file to Mortgage Loan Closer Officer for settlement.

Records data on status of loans, including number of new applications and loans approved, canceled and/or denied, using mortgage computer system.

Process and analyze loan to include income verification, deposit accounts, and all liabilities in order to prepare application of verified information.

Analyzes credit report requested through the Fannie Mae DO system and ensure it meets all conditions for approval.

Analyzes the applicant’s ability to repay, ensuring that it meets all the requirements according to the requested mortgage product.

Establish repayment and interest schedule based upon loan guidelines and rates.

Responsible of annual and trimester reports such as, but not limited to, approved, denied and cancel loans- HMDA and contribution and origination expenses.

Employee shall also perform such other related duties and services as requested by the Supervisor.

Responsible to comply with all Federal and State by-laws, rules and regulations.

With the following qualifications:

Education & Experience:

Bachelor’s degree in Business Administration, major in Finance, Accounting or related fields; or equivalent education from four-year College or Technical School, and two year of related experience and/or training; or 60 credits in the fields mentioned above and three to four years of related experience. Additionally, this position have a preference for the following:

  • Overall knowledge of financial institutions, loan and credit principles and procedures; products and services.
  • Consumer credit administration and/or banking knowledge experience.
  • Working knowledge of member life cycle needs.
  • Knowledge of product features, benefits, and related pricing policies and procedures for retail banking/financial products.
  • Ability to deal directly with members by phone or personally.
  • Thorough knowledge of interviewing, solicitation and telemarketing skills.

Basic Requirements:

  • Knowledge of Bank Transactions / Loan Processing
  • Bilingual (Spanish/English)
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Computer Skills (Microsoft environment)
  • Highly Motivated

 

CFCU is an EQUAL OPPORTUNITY EMPLOYER.

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