Join our team

We appreciate your interest in joining the Caribe Federal Credit Union team. Here you can see the employment opportunities that we have available. You can apply by sending your resume to recursos.humanos@caribefederal.com with the position to which you are applying.

Available Positions:

Is looking for a:

“Service & Sales Executive” (Loan Analyst & Processor)

In the:

Metro Area

Responsible for:

Provide a variety of services related to branch overall success by meeting facility goals. Identify and satisfy members needs. Contribute to the provision of human, straightforward and knowledgeable service through daily interactions to create a relationship of trust and confidence with Caribe Federal Credit Union’s ( CFCU ) members and coworkers. A summary of responsibilities includes:

  • Responsible for provide essential information to members related to accounts, payments, interest rates, loan options and/or savings programs.
  • Resolves member questions and problems regarding account statements, loans, payments, automatic transfers, interest rates, investment certificates or any additional linked information.
  • Pre-approve or deny applications based on analysis, in compliance with institutional policies.
  • Assists members with loan application process to ensure completeness of information.
  • Project loan application appropriate calculations.
  • Verify loan amounts and repayment terms accuracy on approved loan applications.
  • Gather loan applicant background information by interviewing loan applicants and by obtaining information from credit bureau reports.
  • Assist with loans payment through ACH originations software; identify and resolves problems regarding ACH originations.
  • Manages plastic card related matters, as activation, cancelations, review credit limits increases and/or maintenance, ensuring compliance with plastic card regulations.
  • Performs call-center responsibilities by answering or resolve member inquiries regarding account statements, disputes, monetary adjustments and/or process financial transactions.

With the following qualifications:

Education & Experience:

Bachelor’s degree in Business Administration, major in Finance, Accounting or related fields; or equivalent education from four-year College or Technical School, and two year of related experience and/or training; or 60 credits in the fields mentioned above and three to four years of related experience. Additionally, this position have a preference for the following:

  • Overall knowledge of financial institutions, loan and credit principles and procedures; products and services.
  • Consumer credit administration and/or banking knowledge experience.
  • Working knowledge of member life cycle needs.
  • Knowledge of product features, benefits, and related pricing policies and procedures for retail banking/financial products.
  • Ability to deal directly with members by phone or personally.
  • Thorough knowledge of interviewing, solicitation and telemarketing skills.

Basic Requirements:

  • Knowledge of Bank Transactions / Loan Processing
  • Bilingual (Spanish/English)
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Computer Skills (Microsoft environment)
  • Highly Motivated

 

Security Officer (Compliance)

In charge of:

The integrity, physical/emotional security, and/or confidential information of Caribe Federal Credit Union’s (CFCU) members, employees and/or visitors. As well, for the property of CFCU. Accountable for all matters of security policies, procedures and regulations. Suggest policies changes to Board of Directors and/or Management, that will facilitate the Credit Union’s security programs and properly disseminate information regarding laws and regulations to adequate credit union’s departments. Ensure adequate training of employees is carried out correctly.

Responsible for:

– Perform periodic security rounds o designated areas and/or in Branches.

– Responsible for being aware of irregular and/or unusual conditions that may create security issues and/or safety hazard to members, employees and/or visitors.

– Protects the Credit Union’s properties against thefts, robberies, threats and/or embezzlement.

– Ensures proper security and/or confidentiality of member’s personal information.

– Promptly responds to unauthorized accesses incidents and/or to the inadequate use of member’s personal information, that could result in substantial damage and/or serious inconvenient to members.

– Assists in the suitable identification of individuals that may intent to and/or commit different type of crimes against the Credit Union.

– Completes and submits appropriate information forms about members, as needed and/or requested by competent authorities.

– Review, design and/or update pertinent policies, procedures and/or forms related to security and/or compliance issues.

– Verifies quality control and/or compliance reports regarding new accounts verifications, loans performed disbursed, member’s accounts and/or modifications in security systems.

– Completes and submits all related reports, required by law and/or by Credit Union, to the competent authorities.

– Actively monitors the security systems such as cameras, alarms and/or access control, among others.

– Maintain up to date the Disaster Recovery Plan, Evacuation Plan, Bomb Threat Plan, among others, related to assure suitable Credit Union’s safety.

– Provide support in defined compliance tasks, as needed and/or requested by Supervisor.

– Substitute and/or provide support to Compliance’s employees, in case of absences.

– Participates in education and training activities as needed and/or required.

– Perform such other duties as assigned by Compliance Manager.

With the following qualifications:

– Bachelor’s Degree in Criminal Justice

– Posses 2 to 5 years of related experience

– Experience in Compliance is preferable

– Knowledge of Bank Security Programs and Regulations

– Excellent written and oral communication skills

– Exceptional interpersonal skills

– Good analytical skills

– Fully Bilingual (English / Spanish)

– Correctly operates computer programs

– Works independently or with minimum and/or no supervision

– Willing to travel throughout the island

 

Teller

In the:

Metro Area

With the following qualifications:

Education

  • A minimum of an Associate Degree, or two years of related education; or equivalent combination of education and experience.

Experience

  • A minimum of one year of banking and/or Cooperative transactions.

Preferred Education & Experience

  • Bachelor’s degree
  • Two or more years of Banking, Financial Institution and/or Cooperative transactions.

Basic Requirements

  • Knowledge of Banking and/or Cooperative Transactions
  • Bilingual (Spanish/English) – preferred
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Responsible and Organized
  • Computer Skills
  • Highly Motivated

 

Temporary – General Office Clerk

With the following qualifications:

Education and Experience

  • Associate or bachelor’s degree in business administration or similar areas.
  • 6 to 12 months, or more, of related clerical experience.

Summary of Responsibilities:

  • Up-date all member’s information, manually and/or electronically.
  • Maintain accurate and up-to-date information organized and properly filed.
  • Review and classify documents according to assigned coding system.
  • Make calls to request and/or validate all member’s information.
  • Photocopy, scan and/or digitalize documents, as requested.

Skills & Abilities:

  • Good Communication and Interpersonal skills (Customer Service oriented)
  • Responsible and organized
  • Domain of Microsoft software and technological systems
  • Highly Motivated
  • Preferable Bilingual (English/Spanish)

 

CFCU is an Equal Opportunity Employer.

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