Join our team

We appreciate your interest in joining the Caribe Federal Credit Union team. Here you can see the employment opportunities that we have available. You can apply by sending your resume to recursos.humanos@caribefederal.com with the position to which you are applying.

Available Positions:

Is looking for a:

Teller

In the:

Metro Area

With the following qualifications:

Education

  • A minimum of an Associate Degree, or two years of related education; or equivalent combination of education and experience.

Experience

  • A minimum of one year of banking and/or Cooperative transactions.

Preferred Education & Experience

  • Bachelor’s degree
  • Two or more years of Banking, Financial Institution and/or Cooperative transactions.

Basic Requirements

  • Knowledge of Banking and/or Cooperative Transactions
  • Bilingual (Spanish/English) – preferred
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Responsible and Organized
  • Computer Skills
  • Highly Motivated

 

“Service & Sales Executive” (Loan Processor)

In the:

Metro Area

Responsible for:

Provide a variety ofservices related to branch overall success by meeting facility goals. Identifyand satisfy member’s needs. Contribute to the provision of human,straightforward and knowledgeable service through daily interactions to createa relationship of trust and confidence with Caribe Federal Credit Union’s (CFCU)members and coworkers. A summary of responsibilities includes:

  • Responsible for providing essential information to members related to accounts, payments, interest rates, loan options and/or savings programs.
  • Resolves member questions and problems regarding account statements, loans, payments, automatic transfers, interest rates, investment certificates or any additional linked information.
  • Pre-approve or deny applications based on analysis, in compliance with institutional policies.
  • Assists members with loan application process to ensure completeness of information.
  • Project loan application appropriate calculations.
  • Verify loan amounts and repayment terms accuracy on approved loan applications.
  • Gather loan applicant background information by interviewing loan applicants and by obtaining information from credit bureau reports.
  • Assist with loans payment through ACH originations software; identify and resolves problems regarding ACH originations.
  • Manages plastic card related matters, as activation, cancelations, review credit limits increases and/or maintenance, ensuring compliance with plastic card regulations.
  • Performs call-center responsibilities by answering or resolve member inquiries regarding account statements, disputes, monetary adjustments and/or process financial transactions.

With the following qualifications:

Education & Experience:

Bachelor’s degree inBusiness Administration, major in Finance, Accounting or related fields; orequivalent education from four-year College or Technical School, and two yearof related experience and/or training; or 60 credits in the fields mentionedabove and three to four years of related experience. Additionally, this positionprefers the following:

  • Overall knowledge of financial institutions, loan and credit principles and procedures; products and services.
  • Consumer credit administration and/or banking knowledge experience.
  • Working knowledge of member life cycle needs.
  • Knowledge of product features, benefits, and related pricing policies and procedures for retail banking/financial products.
  • Ability to deal directly with members by phone or personally.
  • Thorough knowledge of interviewing, solicitation and telemarketing skills.

Basic Requirements:

  • Knowledge of Bank Transactions / Loan Processing / Loan Analysis
  • Bilingual (Spanish/English)
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Computer Skills
  • Highly Motivated

Electronic Transaction Clerk

In the Guaynabo area

Purpose:

Provide a variety of tasks and responsibilities necessary for processing daily electronic funds transfers (EFT) and automated clearing house (ACH) transactions to ensure adequate timely and accurate processing and quality of service to Caribe Federal Credit Union (CFCU) members.

A summary of responsibilities are:

  • Process and balance daily postings of direct deposits, direct debits, check clearing and manual payrolls.
  • Verify accuracy of direct deposits, direct debits, check clearing and manual payroll postings and resolve any appropriate discrepancies.
  • Record and balance all exceptions items.
  • Reconcile General Ledger (G/L) exceptions accounts.
  • Submit daily Automated Clearing House (ACH) authorizations for loans payments and keep all the information up to date.
  • Submit daily ACH files for loans payments to Electronic Payment Network (EPN).
  • Daily processing of ACH loans payments returns.
  • Post overdraft notices.
  • Issue stop payments.
  • Process and/or return all Government reclamation.
  • Process and correct all Electronic Fund Transfers (EFT) transactions transmitted daily from the Federal Reserve.
  • Assist in solving members claims, issues and/or questions on EFT/ACH.
  • Submit or enter returns entries, notifications, stop payments, claims, and/or others, to EPN.
  • Submit returns checks items to Bancoop.
  • Create and generate reports and correspondence.
  • Refer to its Supervisor any suspicious transactions on ACH and/or draft accounts.
  • Keeps up to date as necessary Electronic Transactions procedures.

With the following:

Basic Requirements:

  • Knowledge of Electronic Transantions
  • Attention to detail
  • Bilingual (Spanish/English)
  • Excellent Written and Oral Communication Skills (Customer Service oriented)
  • Good Interpersonal and Analytical Skills
  • Computer Skills
  • Highly Motivated

Education and/or Experience:

Work requires a Bachelor’s Degree (B.A.) in Business Administration, mayor in Accounting, Finance or related fields; or equivalent education from a four-year College or University; or four years related experience; or equivalent combination of education and experience.

Additionally, this position prefers the following:

  • Overall knowledge of financial institutions, loan and credit principles and procedures; products and services.
  • Consumer credit administration and/or banking knowledge experience.
  • Working knowledge of member life cycle needs.
  • Knowledge of product features, benefits, and related pricing policies and procedures for retail banking/financial products.
  • Ability to deal directly with members by phone or personally

Temporary – General Office Clerk

With the following qualifications:

Education and Experience

  • Associate or bachelor’s degree in business administration or similar areas.
  • 6 to 12 months, or more, of related clerical experience.

Summary of Responsibilities:

  • Up-date all member’s information, manually and/or electronically.
  • Maintain accurate and up-to-date information organized and properly filed.
  • Review and classify documents according to assigned coding system.
  • Make calls to request and/or validate all member’s information.
  • Photocopy, scan and/or digitalize documents, as requested.

Skills & Abilities:

  • Good Communication and Interpersonal skills (Customer Service oriented)
  • Responsible and organized
  • Domain of Microsoft software and technological systems
  • Highly Motivated
  • Preferable Bilingual (English/Spanish)

 

CFCU is an Equal Opportunity Employer.

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